Shipping policy

Delivery Information - Teddy's Trove Gifts Ltd

Shipping & Delivery

At Teddy's Trove, we're delighted to offer simple and straightforward delivery services for all our wonderful toys and gifts. We partner with trusted carriers to ensure your precious items arrive safely and promptly.

UK Delivery Details
- FREE shipping on ALL orders
- Delivery time: 2-3 working days
- UK addresses only
- Professional delivery through our trusted carrier partners
- Tracking provided via email

Order Processing
- We process orders Monday to Friday
- Weekend orders will be processed on Monday
- Excluding public holidays
- You'll receive a confirmation email once your order is dispatched

Delivery Instructions
- Safe place options available
- Signature may be required for high-value orders

Track Your Order
- Tracking information will be sent via email once your order is dispatched
- Contact our customer service team if you haven't received tracking details within 24 hours of dispatch

Contact Us
For any delivery queries, please email us at [Support Email]
We aim to respond to all inquiries within 24 hours during business days.

Please Note
- Currently, we only deliver within the UK
- If you experience any issues with your delivery, please contact our customer service team
- We'll keep you updated on the status of your order throughout the delivery process

Last Updated: 19th April 2025